RESOURCES
Community Resources
Courts
and Tribunals
Legislation and
Forms
Waterloo Region Community Legal Services
450 Frederick Street
Unit 101
Kitchener, ON
N2H 2P5
Phone: (519)743-0254
Fax: (519)743-1588
Community Resources
Below are links to various human social agencies available in the Kitchener/Waterloo/Cambridge area. This is NOT a comprehensive list.
Anishnabeg Outreach
12-29 King Street East
Kitchener, Ontario
N2G 2K4
Tel: 519-742-0300
Information and referrals to education, training and employment
The Working Centre
12-29 King Street East
Kitchener, Ontario
N2G 2K4
Tel: 519-743-1151
Provides a wide variety of services to people of limited income, including
help to find housing and employment, health
care, phone mailbox system, and many others
Waterloo Region Social Planning Council
Basic Needs Guide
68 Queen Street North
Kitchener, Ontario
N2H 2H2
Tel: 519-579-3800
Community Information resource network
Social Planning Council of Cambridge and North
Dumfries
150 Main Street, 2nd. Floor
Cambridge, Ontario
N1R 6P9
Tel: 519- 623-1713
Fax: 519-621-6220
Community Information resource network
Cambridge Self-Help Food Bank
54 Ainslie Street South
Cambridge, Ontario
N1R 3K3
Tel: 519-622-6550
Community Access Point
Kitchener Public Library
Main Branch
85 Queen Street North
Kitchener, Ontario
N2H 2H1
Tel: 519-743-0270
Fax: 519-743-1261
Waterloo
Public Library
35 Albert Street
Waterloo, Ontario
N2L 5E2
Fax: 519-886-7936
Tel: 519-886-1310
The Working Centre
12-29 King Street East
Kitchener, Ontario
N2G 2K4
Tel: 519-743-1151
Conestoga College of Applied Arts and Technology,
Continuing Education
Doon Campus
299 Doon Valley Drive
Kitchener, Ontario
N2G 4M4
Tel: 519-748-5220 x 656
Waterloo Campus
435 King Street North
Waterloo, Ontario
N2J 2Z5
Tel: 519-885-0300
Laurier
Association For Lifelong Learning
75 University Avenue West
Waterloo, Ontario
Tel: 519-884-0710 x 4628
Ministry of Education and Training
Mowat Block 900 Bay Street
Toronto, Ontario
M7A 1L2
Tel: 416 325-2929
Fax:1-800-387-5514
Continuing, community and alternative education
Waterloo Catholic District School Board - Adult
Learning
77 Young Street
Waterloo, Ontario
Tel: 519-745-1201
Waterloo Region District School Board - Adult and
Continuing Education Centre
Ken Lepard
51 Ardelt Avenue
Kitchener, Ontario
N2C 2R5
Tel: 519-570-0003
Adult and Continuing Education; Night/Summer School; Adult Day School
City of Cambridge
1625 Bishop Street North
Cambridge, Ontario
N1R 7J4
Tel: 519-621-6001
Provide fire safety session and written materials. Conduct building
inspections, re-inspections and court proceedings to ensure
buildings meet the requirements of the Ontario Fire Code.
City of Kitchener
270 Strasburg Road
Kitchener, Ontario
N2E 3M6
Tel: 519-741-2495
City of Waterloo
470 Columbia Street West
Waterloo, Ontario
N2T 2Y6
Tel: 519-884-2122
Provincial Government
Ontario Premier Dalton
McGuinty
Office of the Premier Legislative Building
Queen's Park
Toronto, Ontario
M7A 1A1
webprem@gov.on.ca
Municipal
Government
Kitchener Mayor Carl Zehr
City Hall, P.O. Box 1118,
200 King Street West,
Kitchener, Ontario
N2G 4G7
Off: (519) 741-2300
Res.: (519) 893-5633
fax: (519) 741-2800
E-mail
Carl Zehr
Cambridge Mayor Doug Craig
P.O. Box 669
73 Water Street North
Cambridge, Ontario
N1R 5W8
Off: 519-740-4517 ext 4215 519) 741-2300
Res.: 519-220-0426
Fax: 519-740-4663
mayor@city.cambridge.on.ca
Waterloo Mayor Herb Epp
3rd Floor Waterloo City Centre
100 Regina Street South
Waterloo, Ontario
N2J 4A8
Off: 519 747 8700
Res.: 519 746 4363
Fax: 519 747 8500
Mayor Epp
Langs Farm Village Association
887 Langs Drive, Unit 1
Cambridge, Ontario
N3H 5K4
Tel: 519-653-1470
Provides health care services, including health promotion, disease and
illness prevention, education and treatment services
The Lung Association Waterloo Region
30 Dupont Street East
Waterloo, Ontario
N2J 2G9
Tel: 519-886-8100
Education and one-on-one support for lung diseases, public displays and
information sessions
Waterloo Region Community Health Department, Family
Community Resources
99 Regina Street South
Waterloo, Ontario
N2J 4V3
Tel: 519-883-2002 x 5342
Community Breast Feeding, Family Wellness Centres, Peer Health Workers
Woolwich Community Health
Centre
P.O. Box 370, 10 Parkside Drive
St. Jacobs, Ontario
N0B 2N0
Tel: 519-664-3794
Fax: 519-664-2182
Primary health care and health care promotions
YMCA
of Kitchener-Waterloo
333 Carwood Avenue
Kitchener, Ontario
N2G 520
Tel: 519-743-520
Kitchener Downtown
Community Health Centre
59 Frederick Street
Kitchener, Ontario
N2H 2L3
Tel: 519-745-4404
Fax: 519-745-3709
Provides health care and other services for those of limited income
Housing Help Centres
165 King Street East
Kitchener, Ontario
N2G 2K8
Tel: Kitchener: Lynn - 519-743-2460 x 264
35 Dixon Street
Cambridge, Ontario
N1R 7A6
Tel: Cambridge: Tracy Hall - 519-622-0815 x 315
Renters Educating and Networking Together (R.E.N.T.)
To contact, please call the Community Information Centre at 519-579-3800
and ask for RENT
Can provide information sessions, help form a tenants association in your
building, promote tenants' issues
Rent Bank/Eviction Prevention Program
165 King Street East
Kitchener, Ontario
N2G 2K8
Tel: Kristine Dearlove - 519-743-2246 x 225
Organized through Lutherwood Coda
Landlord Self-Help
Centre
609 - 477 Richmond St. W.
Toronto, Ontario M5V 3E7
Telephone: (416) 504-5190
A non-profit organization that provides information, assistance, and
educational programs to Ontario's small scale landlords free of
charge.
Renter's Review
Waterloo Public Interest Research Group
University of Waterloo
Student Life Centre 2134/2135
Waterloo, Ontario, N2L 3G1
Canada
Tel: 519-888-4882
Fax: 519-725-3093
Email: info @ wpirg.org
Tenants can post and read reviews on landlords and rental accommodations.
Tenants can both find out and let others know about such things as how
long a landlord takes to complete repairs, if they give 24 hours notice
before entering, if they're cooperative and easy to deal with, and a
tenants general satisfaction.
Waterloo Region Homes For Mental Health Inc
112-501 Krug Street
Kitchener, Ontario
N2B 1L3
Tel: 519-742-3191
Assistance to secure decent, affordable housing for individuals with
mental health issues and provision of support
Ontario Human Rights Commission
180 Dundas Street West 8th Floor
Toronto, Ontario
M7A 2R9
Tel: (416) 314-4500, Toll free (outside of Toronto): 1-800-387-9080
Fax: (416) 326-9520
The Code protects people in Ontario against discrimination in employment,
accommodation, goods, services and facilities, and membership in
vocational associations and trade unions. The Ontario Human Rights
Commission was established in 1961 to administer the Code.
If you've suffered discrimination you may go to your local Legal Clinic
and file an application form.
Lutherwood Community Opportunities Development Association
165 King Street East
Kitchener, Ontario
N2G 2K8
Tel: 519-749-0977
Fax: 519-743-5111
Project Read Literacy
Network
591 Lancaster Street
Kitchener, Ontario
N2K 1M5
Tel: 519-570-9510
Provides coordination, referrals, advocacy, and support for literacy
agencies and student
Waterloo Public Library
35 Albert Street
Waterloo, Ontario
N2L 5E2
Tel: 519-886-1310
Fax: 519-886-7936
City of Cambridge
Planning Services Department
P.O. Box 669
3rd Floor 73 Water Street North
Cambridge, Ontario
N1R 5W8
Tel: 519-740-4650
For concerns about building codes/property standards
City of Kitchener
By-law Enforcement Division
33 Ontario Street
Kitchener, Ontario
N2G 4G7
Tel: 519-741-2330
For concerns about building codes/property standards
City of Waterloo
By-law Enforcement Division
100 Regina Street South
Waterloo, Ontario
N2J 4A8
Tel: 519-747-8785
For concerns about building codes/property standards
Cambridge Multicultural Centre: Associated with the
YMCA
Dickson Centre
30 Park Hill Rd West
Cambridge, Ontario
N1S 1C9
Tel: 519-621-1621
English as a Second Language (ESL):
KW English School
108 University Street East
University Heights Secondary School
Waterloo, Ontario
N2J 2W2
Tel: Kitchener: 519-886-3300
Focus for Ethnic Women,
Waterloo
33 Bridgeport Road East
Waterloo, Ontario
N2J 2J4
Tel: 519-746-3411
Kitchener-Waterloo
Multicultural Centre
46 Mount Hope Street
Kitchener, Ontario
N2G 2J0
Tel: 519-745-2531
Fax: 519-745-5857
New
Canadian Program
12 Dupont St. West
Waterloo, Ontario
N2L 2X6
Tel: 519-883-0261
Fax: 519-883-0431
Mennonite Coalition for Refugees
58 Queen Street South, basement of the Working Centre
Kitchener, Ontario
N2G 1V6
Tel: 519-571-1912
Fax: 519-743-9452
Assists with Refugee Determination Process, Immigration Proceedings,
Settlement, and other needs identified by the client.
YMCA of Kitchener-Waterloo,
Cross-Cultural Services, Language Assessment Centre
301-276 King St, West
Kitchener, Ontario
N2G 1B7
Tel: 519-579-9622
Cambridge Association for the
Mentally Handicapped
160 Hespeler Road
Cambridge, Ontario
N1R 6V7
Tel: 519-623-7490
Facilitate educational, vocational training, residential support,
recreation and leisure opportunities for individuals with developmental
challenges
Canadian Council of the Blind
160-180 King Street South
Waterloo, Ontario
N2J 1P8
Tel: Waterloo Region - CNIB: 519-742-3536
Canadian Mental Health
Association Mental Health Access Centres
67 King Street East 2nd Floor
Kitchener, Ontario
N2G 2K4
Tel: Kitchener: 519-744-2049
Tel: Cambridge: 519-740-7782
Fax: 519-744-7066
Community Mental Health
Clinic
700 Coronation Boulevard, 3rd floor
Cambridge, Ontario
N1R 3G2
Tel: 519-740-4900
Comprehensive outpatient psychiatric services delivered by multidisciplinary teams
Independent Living Centres (ILC)
3400 King Street East
Kitchener, Ontario
N2A 4B2
Tel: 519-894-8350
Fax: 519-893-2213
For individuals with physical and/or mental challenges
KW Extend-A-Family Home
Program
74 Queen Street North
Kitchener, Ontario
N2H 2H3
Tel: 519-741-0475
Fax: 519-741-0392
KW Habilitation Services
108 Sydney St. South
Kitchener, Ontario
N2G 3V2
Tel: 519-744-6307
Fax:519-571-1629
Ontario Ministry of Community
and Social Services
385 Fairway Road South, 2nd Floor
Kitchener, Ontario
N2C 2N9
Tel: 519-886-4700
Fax: 519-886-8997
Ontario Disability Support Program
73 Water St. Suite 605
Cambridge, Ontario
N2H 2H3
Tel: 519-623-1230
Ontario Disability Support Program
Parents For Community
Living KW Inc
82 Weber St. E,
Kitchener, Ontario
N2H 2H3
Tel: 519-742-5849
Support independent living for adults with developmental challenges
Waterloo Region Homes For Mental Health Inc
112-501 Krug Street
Kitchener, Ontario
N2B 1L3
Tel: 519-742-3191
Assistance to secure decent, affordable housing for individuals with
mental health issues and provision of support
Elizabeth Fry Society
P.O. Box 40007, Waterloo Square
Waterloo, Ontario
N2J 4V1
Tel: 519-579-6732
Fax: 519-579-6367
John Howard's
Society
310 Charles Street East
Kitchener, Ontario
N2J 4V1
Tel: 519-743-6071
Fax: 519-743-9632
ROOF
(Reaching Our Outdoor Friends)
Tel: 519-742-2788
Front line support, counseling, outreach, assists street kids to meet
basic needs
Anselma House/Haven House
P.O. Box 2453 Station 'C'
Kitchener, Ontario
N2H 2H3
Main line: 519-741-9184
24 hr Crisis line: 519-742-5894
Toll Free (Kitchener) 1-877-419-1517
Provides temporary shelter for abused women and their children
Haven House
P.O. Box 32008
Cambridge, Ontario
N3H 5M2
Main line: 519-653-2289
24 hr Crisis line: 519-653-2422
Toll Free (Cambridge) 1-800-410-4482
Provides temporary shelter for abused women and their children
House
of Friendship
P.O. Box 1837
Kitchener, Ontario
N2G 4R3
Tel: 519-742-8327
Fax: 519-578-0179
Kiwanis House
85 Wihem Street
Kitchener, Ontario
N2H 2H3
Tel: 519-578-0171
Fax: 519-578-0179
Residential program for male youth, age 16-21
The Cambridge Shelter -
Bridges
26 Simcoe Street
Cambridge, Ontario
N1R 3R6
Tel: 624-9305 (Anne)
Provides temporary shelter year around
Mary's Place
84 Frederick St,
Kitchener, Ontario
N2H 2L7
Tel: 519-744-6507
Ray of Hope -- Oasis Drop In
Centre
37 Market Lane
Kitchener, Ontario
N2G 4R7
Tel: 519-744-2794
Tel: Drop-In: 519-744-0833
Drop in Centre that offers practical services, social and recreational
activities, and interdenominational spiritual ministries
Regional Municipality of
Waterloo, Social Services Department
Municipality of Waterloo Region (Head Office)
150 Frederick Street N2G 4J3
Kitchener, Ontario
N2G 4J3
Tel: (519) 883-2100
The monthly maximum shelter rate is based on actual costs, including
utilities and family size.
Additional funds can be available to assist with one time outstanding
utility bills and connection fees and community start-up costs
Salvation Army - Booth Centre
657 King Street East, Suite 2
Kitchener, Ontario
N2G 2M4
Tel: 519-744-4666
Toll Free: 1-877-744-4666
Emergency Shelter for adult men. Provides a community feeding program in
the dining room
City of Cambridge
Water and sewer inquiries
Tel: 519-621-0740
Hydro
Tel: 621-3530
City of Kitchener
Water and sewer inquiries
Tel: 1-800-400-2255
Hydro
Tel: 745-4771
City
of Waterloo
Water and sewer inquiries
Tel: 886-2310
Hydro
Tel: 886-5090