Best Practices Toolkit

BEST PRACTICES FOR HOUSING PROVIDERS OF THE WATERLOO REGION: A TOOLKIT

Welcome!

We extend our deep gratitude to you for taking the time and effort to consider best practices for maintaining your landlord-tenant relationship and helping to ensure our community is one that everyone can call home. This toolkit includes information, tools, and tips to help housing providers with eviction prevention efforts. It can also be used to help develop new policies and improve existing practices. We hope that this toolkit can help you to maintain your business and develop a caring, professional relationship with your tenants.

Onward,
WRCLS Team & Partners

Best Practices Toolkit (Eviction Prevention)Click to Download
For Landlords & Housing Providers

Residential Tenancy Agreement (Standard Form of Lease)

Human Rights in Housing: An Overview for Landlords (Brochure)

Community Resources for Landlords & Housing ProvidersDownload
Community Resources for TenantsDownload
A Note for Your Tenant (in 42 languages): “This is a very important legal document about your housing. If needed, please contact someone who can help you understand it immediately.“ Download
Eviction Policy Template (For Social Housing Providers) – PDFDownload
Eviction Policy Template (For Social Housing Providers) – Word DocDownload
Repair and Maintence Request Form for TenantsDownload
For Landlords & Housing Providers: Materials For Your Tenants

Residential Tenancy Agreement (Standard Form of Lease) Visit Site for English & French

A Note for Your Tenant (in 42 languages): “This is a very important legal document about your housing. If needed, please contact someone who can help you understand it immediately.Download
Repairs Request Form for Tenants (From Steps to Justice)Download
Did You Know There Are Things You Can Do to Avoid Eviction? / How to Read an Eviction NoticeDownload
5 Things to Know About Your LeaseDownload
Laundry Room EtiquetteDownload
Tip Sheets in Various Languages
ARABIC / اَلْعَرَبِيَّةُ
5 أشياء يجب معرفتها عن عقد الإيجار الخاص بك / Five Things to Know About Your LeaseDownload
هل تعلم أن هناك أشياء يمكنك القيام بها لتجنب الإخلاء؟ / Did You Know There Are Things You Can Do to Avoid Eviction? Download
آداب غرفة الغسيل / Laundry Room EtiquetteDownload
Chinese (Mandarin) / 普通话

租约5 要点 / 5 Things to Know About Your LeaseDownload
如何避免驱离? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
洗衣间礼仪 / Laundry Room EtiquetteDownload
FARSI (PERSIAN) / فارسی
۵ نکته که باید در مورد اجاره خود بدانید / Five Things to Know About Your LeaseDownload
یا می دانستید می‌توان اقداماتی را به‌منظور جلوگیری از تخلیه انجام داد؟ / Did You Know There Are Things You Can Do to Avoid Eviction?Download
آداب اتاق رختشویی / Laundry Room EtiquetteDownload
FILIPINO / TAGALOG
5 Bagay na Dapat Malaman Tungkol sa Iyong Pag-upa / 5 Things to Know About Your LeaseDownload
Alam Mo Ba na May Mga Bagay na Magagawa Mo Upang Iwasan ang Pagpapalayas? / Did You Know There Are Things You Can Do to Avoid Eviction? Download
Etiquette Sa Laundry Room / Laundry Room EtiquetteDownload
FRENCH / Français
5 choses à savoir sur votre contrat de bail/ 5 Things to Know About Your LeaseDownload
Saviez-vous qu’il y a des choses que vous pouvez faire pour éviter l’expulsion? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
Étiquette de la Buanderie / Laundry Room Etiquette Download
German / Deutsch

5 Dinge, die Sie über Ihren Mietvertrag wissen sollten / 5 Things to Know About Your LeaseDownload
Wussten Sie, dass es Dinge gibt, die Sie tun können, um eine Zwangsräumung zu vermeiden? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
Waschküche Etikette / Laundry Room EtiquetteDownload
Hindi / हिन्दी
आपके पट्टे के बारे में जानने के लिए 5 बातें / 5 Things to Know About Your Lease Download
क्या आप जानते हैं कि बेदखली से बचने के लिए आप कुछ चीजें कर सकते हैं? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
धोबीघर शिष्टाचार / Laundry Room EtiquetteDownload
Korean /한국어
임대에 대해 알아야할 다섯가지 사항 / 5 Things to Know About Your LeaseDownload
퇴거를 피하기위해 할수있는일이 있다는 것을 알고 계셨습니까? / Did You Know There Are Things You Can Do to Avoid Eviction? Download
세탁실 에티켓 / Laundry Room EtiquetteDownload
Somali / اَف صَومالي˜
5 Waxyaabood Aad Ka Ogaan Karto Ijaarkaaga / 5 Things to Know About Your Lease Download
Ma Ogtahay Inay Jiraan Waxyaabo Aad Samayn Karto Si Aad Isaga Ilaaliso Guri Ka Saaris? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
Edaabta Qolka Dhar Dhaqida / Laundry Room EtiquetteDownload
Spanish / Español

5 cosas que debe saber sobre su contrato de alqui / 5 Things to Know About Your LeaseDownload
¿Sabía que hay cosas que puede hacer para evitar el desahucio? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
Etiqueta en la Lavandería / Laundry Room EtiquetteDownload
Tigrinya / ትግርኛ
ብዛዕባ ክራይካ ኽትፈልጦ ዘለካ 5 ነገራት / 5 Things to Know About Your LeaseDownload
ካብ ስደት ንምምላጥ ክትገብሮም እትኽእል ነገራት ከም ዘለዉ ትፈልጥዶ? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
ስነ-ምግባራዊ ስርዓትቤት ሕጽቦ / Laundry Room EtiquetteDownload
Turkish / Türkçe
Kira Sözleşmeniz Hakkında Bilinmesi Gereken 5 Şey / 5 Things to Know About Your LeaseDownload
Tahliyeden Kaçınmak İçin Yapabileceğiniz Bazı Şeyler Olduğunu Biliyor Muydunuz? / Did You Know There Are Things You Can Do to Avoid Eviction?Download
Çamaşirhane Görgü Kurallari/ Laundry Room EtiquetteDownload
Ukranian / українська мова
5 речей, які вам необхідно знати про оренду / 5 Things to Know About Your LeaseDownload
Чи знаєте ви, що є речі, які ви можете зробити, щоб уникнути виселення? / Did You Know There Are Things You Can Do to Avoid Eviction? Download
Eтикет Пральня / Laundry Room EtiquetteDownload
VIETNAMESE / TIẾNG VIỆT

5 Ðiều Cần Biết Về Hợp Ðồng Thuê Nhà Của Bạn / 5 Things to Know About Your LeaseDownload
Bạn Có Biết Có Những Điều Bạn Có Thể Làm Để Tránh Bị Trục Xuất Không? / Did You Know There Are Things You Can Do to Avoid Eviction? Download
Phép Lịch Sự Khi Dử Dụng Phòng Giặt / Laundry Room EtiquetteDownload
Tenant Tip Sheets (Tenant’s Rights & Responsibilities)

Waterloo Region Community Legal Services: Housing Law Services
Waterloo Region Community Legal Services: Housing Law ServicesDownload
Waterloo Region Community Legal Services: Housing Law Services (Printer Friendly)Download
How to Read an Eviction Notice
How to Read an Eviction NoticeDownload
How to Read an Eviction Notice (Printer Friendly)Download
Entry to the Unit by Landlord
Entry to the Unit by LandlordDownload
Entry to the Unit by Landlord (Printer Friendly)Download
Legal Requirement for Heating and Cooling
Legal Requirements for Heating and CoolingDownload
Legal Requirement for Heating and Cooling (Printer Friendly)Download
Rent Increase
Rent IncreaseDownload
Rent Increase (Printer Friendly)Download
Understanding the N13

Understanding the N13Download
Understanding the N13 (Printer Friendly)Download
Notice to End of a Tenancy
Notice to End of a TenancyDownload
Notice to End of a Tenancy (Printer Friendly)Download
Repairs & Maintenance Issues
Repairs & Maintenance IssuesDownload
Repairs & Maintenance Issues (Printer Friendly)Download
Having Guests in Your Home
Having Guests in Your HomeDownload
Having Guests in Your Home (Printer Friendly)Download
Illegal Evictions
Illegal EvictionsDownload
Illegal Evictions (Printer Friendly)Download
The Eviction Process

The Eviction ProcessDownload
The Eviction Process (Printer Friendly)Download
Motion to Set Aside an Ex-Parte Order

Motion to Set Aside an Ex Parte OrderDownload
Motion to Set Aside an Ex Parte Order (Printer Friendly)Download
Motion to Void for Payment

Motion to Void for PaymentDownload
Motion to Void for Payment (Printer Friendly)Download
Request for a Review

Request for a ReviewDownload
Request for a Review (Printer Friendly)Download
Our Partners

Social Development Centre: Eviction Prevention KWC
http://www.waterlooregion.org/eviction-prevention-waterloo-region

The City of Hamilton
https://www.hamilton.ca/people-programs/housing-shelter

Ahwenehaode Indigenous Justice Program
https://www.wrcls.ca/ahwenehaode-indigenous-justice-program/

Waterloo Region Housing
https://www.regionofwaterloo.ca/en/regional-government/housing.aspx

ACTO (Advocacy Centre for Tenants Ontario)
https://www.acto.ca/

CLEO (Community Legal Education Ontario)
https://www.cleo.on.ca/en